FAQ

Q: I am presently using conventional accounting method. Can I switch to eZcom?

ANS: Yes, eZcom is a highly user-friendly software which you can operate with a basic computer knowledge. We offer free software training and post sales support as well.

Q:  I am presently filing returns based on VAT system. Is it possible with eZcom?

ANS: Yes. There is efficient return filing options with eZcom software. We also upgrade the product whenever there is a change in taxation norms

Q:   Is my data secure with eZcom?

ANS: Absolutely! We give utmost importance to your data security. We offer backup facilities to make sure that you are unaffected by any mishaps like system crash or virus attack.

Q:   I am presently using some other accounting software. Can I migrate to eZcom?

ANS:  Sure! You can easily migrate to eZcom and we are sure that you would find your decision absolutely correct. We also offer migration assistance and free support.

Q:   From where will I get software training & support?

ANS: eZcom software is now being marketed all over Kerala and in many other parts of India and even abroad. We will provide comprehensive onsite software training and lifetime support at your location. We are having customer care executives allover Kerala.

Q:   Can I use eZcom software in a network?

ANS:  Yes, We have advanced versions of eZcom software which can be used in LAN when the requirement is for advanced trading activities. We also provide the software in barcode enabled versions.

Q:  Can I have computer bundled with eZcom accounting software ?

ANS: Yes, We are having a hardware sales division from where you can purchase a computer with the exact requirement to run eZcom accounting package.

Q:  Do you have any agencies or outlets from where I can purchase the software?

ANS: No, presently ipsr solutions ltd is the sole agency marketing eZcom software. You can contact ipsr solutions ltd. Offices at Kottayam, Kochi or Kozhikode for purchasing the software.

Q:  Can I have a demo of the software before purchasing?

ANS:  Sure! Our executives will approach you upon request and offer you a free demonstration of the product at your site.